Privacy policy

Welcome to awais.k. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order. By using our store, you agree to the terms described in this policy.

1. About Us

Store Name: awais.k
Business Address: Shershah Road, Scheme No. 2, Lahore, Pakistan
Email: awais.kfregence@gmail.com
We operate as an online fragrance/perfume store serving customers across Pakistan.

2. Information We Collect

We collect the following information when you place an order or contact us:

  • Name

  • Phone Number

  • Email Address

  • Shipping Address

  • Order Details

  • Payment Information (only for Bank Transfer — not stored permanently)

We do not collect any extra or unnecessary data.

3. How We Use Your Information

We use your information only for:

  • Processing and delivering your order

  • Providing customer support

  • Communicating order updates

  • Marketing and promotional messages (with your permission)

  • Improving store experience and performance

We do not sell or trade your personal information.

4. Payments & Financial Data

We offer the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer (cheaper option)

When you choose Bank Transfer, your bank details are not stored by us.
COD orders may include additional courier charges depending on the courier company.

5. Marketing & Advertising

We use various social media and digital platforms for advertising, including:

  • Facebook / Meta

  • Instagram

  • TikTok

  • Google

  • WhatsApp Marketing

  • Any other social media platform we use for promotions

These platforms may collect data through pixels or cookies to show relevant ads.

You can opt out anytime by contacting us.

6. Cookies & Tracking Technology

Our website may use cookies to:

  • Improve customer experience

  • Enable basic store functions

  • Track marketing and analytics performance

Cookies do not give us access to your personal device.

7. Sharing of Personal Information

We only share your data with trusted third parties when necessary:

  • Courier companies (for delivery)

  • Payment processors (Bank Transfer verification)

  • Marketing tools such as Facebook/Google

We do not sell or disclose your information to unauthorized parties.

8. Data Protection & Security

We take your privacy seriously.
Your information is protected through:

  • Shopify secure servers

  • Encrypted checkout

  • Restricted access to customer data

  • Regular security checks

Although no online system is 100% secure, we follow industry standards to protect your data.

9. Your Rights

You have the right to:

  • Request a copy of your stored information

  • Ask us to update or correct your information

  • Request deletion of your data (unless required for legal reasons)

  • Opt out of marketing messages

You can contact us anytime at awais.kfregence@gmail.com.

10. Changes to This Privacy Policy

We may update this policy if needed.
Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: awais.kfregence@gmail.com
Address: Shershah Road, Scheme No. 2, Lahore, Pakistan